The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can raise and lower temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or call a HVAC pro like Bain Heating & Air Conditioning. If you’re wiring it without help, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue because the thermostat can pull enough power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample power, Nest says you may encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t run or turns off and on repeatedly in a short period of time.

You might worry something is up with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat initially. This is especially pertinent if the weather is mild, and you haven’t been using your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t repair the dilemma, a smart thermostat specialist like one from Bain Heating & Air Conditioning can support you. We can diagnose the issue and add a C-wire, if needed.

Smart thermostats such as the Nest are created to make your life easier, through automatic energy-efficient programming and the opportunity to monitor temps while you’re out. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling experts at Bain Heating & Air Conditioning can resolve the trouble quickly.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 256-270-1196 to set up your appointment today.